Terms of Use
WeDriveHealth (“WeDriveHealth”, “our”, “us”, or “we”) provides its services (described below) to you (“you”) through its website located at [website] (the “Platform”) and through its related services, including care coordination services, content, tools, products, data, or information supplied to you by WeDriveHealth (the “Content” and collectively with the Platform, the “Services”), subject to the following Terms of Use (as amended from time to time, the “Terms” or the “Agreement”).
Please read the Terms carefully because it sets forth the important terms you will need to know about the Services. YOU ACKNOWLEDGE THAT YOU HAVE READ, ACCEPTED, AND AGREED TO BE BOUND BY THE TERMS. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT CREATE AN ACCOUNT OR USE THE SERVICES.
ARBITRATION NOTICE: YOU AGREE THAT DISPUTES BETWEEN YOU AND US OR YOU AND PROVIDERS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHTS TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION, AS FURTHER SET FORTH BELOW. WE EXPLAIN SOME EXCEPTIONS AND HOW YOU CAN OPT OUT OF ARBITRATION BELOW.
IF YOU HAVE A MEDICAL EMERGENCY OR ARE CONSIDERING SUICIDE OR HARM TO YOURSELF, IMMEDIATELY CALL YOUR DOCTOR, DIAL 911 OR A CRISIS HOTLINE.
THIS AGREEMENT IS SUBJECT TO CHANGE AS PROVIDED HEREIN.
Acceptance of Terms and Conditions
Your access to and use of the Services is subject to this Agreement, as well as all applicable laws and regulations. If you do not accept and agree to be bound by this Agreement in its entirety, you are strictly prohibited from visiting, accessing, registering with and/or using the Services or any information or Content provided through the Services, except as necessary to review this Agreement. The Services are continually under development, and we reserve the right to revise or remove any part of this Agreement or the Services at our sole discretion at any time and without prior notice to you. Any changes to this Agreement are effective upon posting to the Platform. Unless otherwise indicated, any new Content added to the Services are also subject to this Agreement upon posting to the Platform. If you disagree with this Agreement or any terms or conditions herein, your sole remedy is to discontinue your use of the Services. Your continued use after a change to this Agreement has been posted constitutes your acceptance of this Agreement as modified by such changes.
Modification of Terms
We may modify the Agreement from time to time without notice to you. In the event of such change, we will post the updated Terms on this page and will update the last updated date at the bottom of this Agreement. The changes will take effect immediately (unless stated otherwise). You are solely responsible for familiarizing yourself with this Agreement and ensuring that you periodically review the Terms. Your continued use of the Services following such update will signify your consent to be bound by the modifications. If you do not agree with the changes, do not use the Services.
Your Relationship with Us and Use of Services
I understand that WeDriveHealth provides administrative services and offers a technology platform to Integrative Wellness Nurse Practitioner in Primary Care, PLLC (the “PLLC”) which is independently owned by a licensed nurse practitioner.
While we do not employ the mental health providers that contract with or are employed by the PLLC (the “Providers”), our Services provide access to the Providers through the Platform. By accepting this Agreement, you acknowledge and agree that any professional services you receive from the Providers through the Platform are also subject to this Agreement, and that the Providers are third-party beneficiaries of this Agreement.
We do not control or interfere with the practice of any professional services by the Providers. By accepting this Agreement, you acknowledge and agree that WeDriveHealth is not a healthcare provider or provider of any other professional service, and that by using the Service, you are not entering into a doctor-patient, therapist-patient or other provider-patient relationship with WeDriveHealth. By using the Service, you may, however, be entering into a health care provider-patient relationship with one or more of the Providers.
While you are not establishing a doctor-patient or other health care provider-patient relationship with WeDriveHealth, by using the Service, you are establishing a direct customer relationship with WeDriveHealth to use the Platform. In connection with such a relationship, you may provide to us, or cause to be provided to us on your behalf, personal information, including health information, that is subject to use by us in accordance with our Privacy Policy.
While we offer the Platform for individuals to access Providers, in some cases, the Services may not be the most appropriate way for you to provide information to, communicate with or seek medical care and treatment from a Provider. For example, certain medical conditions may require an in-person procedure with a healthcare provider other than what can be offered through the Platform, or a Provider may determine that your diagnosis and/or treatment requires an in-person office visit or are otherwise not appropriately addressed through use of the Services. In such a case, you may receive notification that you will be unable to use the Services for the particular issue you submitted and WeDriveHealth may provide you with additional information regarding next steps.
WeDriveHealth is not an insurer. The Services are not insurance products, and the amounts you pay to WeDriveHealth or for WeDriveHealth’s Services are not insurance premiums. If you desire any type of health or other insurance, you will need to purchase such insurance separately.
We reserve the right to makes changes to the offerings and functionality of the Services without prior notice to you. We may also limit, restrict, or remove the features offered on the Services. In our sole discretion, we may limit, suspend, or terminate accounts if they violate this Agreement. We also reserve the right to deny access to the Services to anyone for any reason.
Availability
Our Services are currently only available to individuals who are located in states in which we offer the Service, are at least eighteen (18) years of age or older, or at least the age of majority in their jurisdiction of residence, if higher than eighteen (18), and who have accepted this Agreement. By visiting, accessing, registering with or using the Services, you are (a) representing and warranting to us that you satisfy all of these eligibility requirements, (b) agreeing to comply with all applicable laws in visiting, accessing, registering with or using the Services, and (c) agreeing that you will only use the Services for lawful purposes. Our Services are subject to state and federal regulations and may change from time to time due to changes in applicable regulatory requirements.
Consent to Use of Telehealth Services
Telehealth involves the delivery of healthcare services using electronic communications, information technology or other means between a healthcare provider and a patient who are not in the same physical location. While the provision of health care services using telehealth may offer certain potential benefits, there are also potential risks associated with the use of telehealth. The telehealth services are not a substitute for in-person health care in all cases.
Consent to Use of Telehealth Services
You are responsible for providing and maintaining, at your own risk, option and expense, appropriate software and hardware capabilities (consistent with any technical, quality or other requirements described in the Services) to enable use of the Services, including but not limited to, a computer or mobile device with a video camera and Internet access. You are solely responsible for any fees, including Internet connection or mobile fees, that you incur when accessing the Services. You also have a duty to provide truthful, accurate and complete information in any forms or other communications you submit to or through the Services.
We reserve the right to change the access configuration, including any software, hardware or other requirements of the Services at any time without prior notice.
Privacy Policy
WeDriveHealth understands the importance of confidentiality and privacy regarding your personal information. Please see our Privacy Policy for a description of how we may collect, use and disclose your personal information.
Feedback
If you provide us any feedback or suggestions for improving or regarding your use of the Services (“Feedback”), you hereby assign to WeDriveHealth all rights in the Feedback and agree that WeDriveHealthshall have the right to use such Feedback and related information in any manner it deems appropriate. WeDriveHealth will treat any Feedback you provide to WeDriveHealth as non-confidential and non-proprietary. You agree that you will not submit to WeDriveHealth any information or ideas that you consider to be confidential or proprietary.
Entire Agreement
This Agreement and any other agreements WeDriveHealth may post on the Services or that you and WeDriveHealth may execute from to time constitute the entire agreement between WeDriveHealth and you in connection with your use of the Services and supersede any prior agreements between WeDriveHealth and you regarding use of the Services, including prior versions of this Agreement.